Welcome to Alpha Family Services: Caring for You

At Alpha Family Services, we are dedicated to providing essential family and disability services tailored to meet your unique needs in the Port Macquarie area.

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0400 886 535

Your Trusted Partner in Family Support Services

At Alpha Family Services, we are dedicated to empowering families with comprehensive support and tailored solutions to enhance the well-being of individuals in the Port Macquarie area.

Experienced and Caring Team

Our knowledgeable professionals are committed to providing compassionate care, ensuring each individual receives the attention and support they need to thrive.

Comprehensive Service Offerings

We provide a range of services tailored to meet the diverse needs of families and individuals, focusing on enhancing their quality of life in the community.

Start Your Journey Toward Support Today

At Alpha Family Services, we are ready to assist you with personalised care and support tailored to meet your family’s needs. Let us help you.

Explore Our Comprehensive Services

At Alpha Family Services, we offer a diverse range of services designed to support individuals and families, ensuring access to essential care and assistance in the Port Macquarie area.

Disability Support

Providing personalised assistance for individuals with disabilities, we ensure they receive the care and resources required for a fulfilling and independent life.

Family Assistance

Our family assistance programs offer guidance and resources to families, helping them navigate the unique challenges associated with caring for loved ones with disabilities.

Transport Services

We offer reliable transport solutions tailored for individuals needing mobility assistance to ensure they reach appointments and events safely and comfortably.

Community Engagement

Our community programs foster inclusion and connect individuals with disabilities to social opportunities, promoting interaction and engagement with their peers.

NDIS Advocacy

Empowering participants to understand and exercise their rights, ensuring their voices are heard and respected.

Wheelchair Accessible
Van Hire

Seats 9 people + wheelchair. Available for short or long term hire. We can absolutely have a driver available if you require.

Why Choose Alpha Family Services?

We are dedicated to offering high-quality, accessible services that meet the varying needs of our clients, ensuring their comfort and support.

Compassionate Team

Our dedicated staff provides respectful, compassionate care tailored to each individual's unique circumstances and needs.

Expertise You Can Trust

With a knowledgeable team of professionals, we guarantee effective, personalized assistance for all our clients.

Custom Solutions

Our services are adaptable and personalized, ensuring the best fit for the unique requirements of each person we support.

Our Mission and Vision

Alpha Family Services is committed to enhancing the quality of life for families and individuals through dedicated support and accessible services that empower independence.

Your Ideal Choice

Why Alpha Family Services Stands Out

Our unwavering commitment to delivering essential support services ensures our clients feel valued and empowered in every aspect of their lives.

Experienced Professionals

Our trained and experienced staff are dedicated to providing exceptional care tailored to individual needs.

Variety of Services

From mobility assistance to support programs, we have a wide range of offerings designed to effectively address client needs.

Community Commitment

We focus on serving the community, ensuring our services are impactful and relevant to those we help.

Personalised Care Plans

We develop tailored support plans based on each individual's needs, empowering clients to achieve their goals and thrive within their communities.

Client Feedback

What Our Clients Say About Us

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Mel W
20/09/2025

As an independent support worker i have had many dealings with the support coordination team at Alpha Family Support Services. They are reliable, approachable and adaptable to situations. Alpha Family Support Services understand the needs of there clients and deliver high quality care services. They also go the extra mile. I can highly recommend the team at Alpha Family Support Services.

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Julie Campbell
19/09/2025

Highly recommended alpha family support services, they let us hire there van out and made it really easy and no troubles to do so, definitely recommend them and will be going back to them for the future 🙂

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Becky Gonzalez
19/09/2025

I can’t recommend Benny highly enough. He’s been in the human services space for a long time and it really shows in the way he works. He takes the time to build genuine connections with participants, always keeping it real and never being judgmental. What stands out is his holistic approach — he considers all the layers of formal and informal supports and how they fit together, rather than looking at things in isolation. It’s clear that he cares deeply about making a real impact, not just for individuals, but for the wider community as well. If you’re looking for a coordinator who is experienced, authentic, and truly invested in supporting people to thrive, you’re in the right track

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Riki De Pear
19/09/2025

The level of professionalism and duty of care is second to none. The team are both knowledgeable and supportive and the commitment to their client’s well being and quality of life sets the standard. Highly recommend.

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Blake McKenzie
19/09/2025

Have had multiple clients have great success with Ben's support coordination (COS) for NDIS. They work so hard for their clients and advocate for them. Has been so helpful to have disability/wheelchair accessible car hire too!!

Need Assistance? Contact Us

If you have questions or require more information, we are here to assist. Reach out for immediate support or inquiries.

Get In Touch

Our team is available to answer inquiries about our services and guide you in accessing the support you need for your family.

Immediate Support

For urgent situations, please feel free to call us directly. We're here to provide prompt assistance when you need it most.

Share Your Feedback

We value your insights and suggestions. Please let us know how we can improve our services to better meet your family's needs.